Ben Kroes

By default, when placing or receiving calls, Genesys Cloud automatically attempts to establish a persistent connection between your computer and the server. This persistent connection improves call...

The Service Desk maintains your personal contact information for identity verification purposes only. This information is accessible exclusively to you and the IT department. Please use the guide b...

Ayin employees can follow this guide to access any internal Providence resources. After connecting to the Providence Citrix applications, employees will be able to access resources such as the PSJH...

Ayin staff are encouraged to use SharePoint instead of the “X Drive” whenever possible. You can achieve a similar experience by syncing any SharePoint site to your Windows File Explorer sidebar. On...

This guide is designed to walk you through the process of moving from your old WorkSpace to your new WorkSpace. IT has created a new Amazon WorkSpace for you. Please update your Amazon WorkSpaces r...

The office guest WiFi password is periodically updated to maintain security standards. As a result, employees will need to update the WiFi password on their HP Thin Client laptops to connect succes...

Employees should use this guide to change their WorkSpaces registration code on an HP Thin Client or personal computer. Open the Amazon WorkSpaces applicationSelect Change Registration CodeEnter th...

Full time Ayin employees can use this guide to request ergonomic equipment. Contract workers should submit all ergonomic requests to their respective hiring agency. Standard Ergonomic EquipmentAyin...

Employees can use this report in PolicyTech to generate a list of incomplete tasks by user. The report can be filtered by user, manager, department, or other attributes as needed. Steps to Access t...

Employees should follow this guide to set up Microsoft OneDrive on a new system. Sign into OneDriveFrom the Windows task bar in the bottom right corner of your screen, click on the OneDrive icon an...