This guide walks you through resetting your password using self-service options. Follow the steps that match your situation:
Just need to unlock your account? Check out the Self-Service Account Unlock guide.
Need to reset your Providence password? Check out the Providence Password Change Process guide.
I know my current password...
Ayin Employee
- From your Amazon WorkSpace: Go to the menu bar → View → Send Ctrl + Alt + Delete → Change a password.
- From a web browser or mobile device: Go to phtech.okta.com, log in, then navigate to Settings > Edit Profile and enter your new password.
External User
- From a web browser or mobile device: Go to phtech.okta.com, log in, then navigate to Settings > Edit Profile and enter your new password.
My password has expired...
Ayin Employee
- From the Amazon WorkSpace login screen: Select Password expired. You will be redirected to phtech.okta.com. Log in with your username and current password, then follow the prompts to create a new password.
- From a web browser or mobile device: Go to phtech.okta.com, log in with your username and current password, then follow the prompts to create a new password.
External User
- From a web browser or mobile device: Go to phtech.okta.com, log in with your username and current password, then follow the prompts to create a new password.
I forgot my password...
Ayin Employee
- From your Amazon WorkSpace login screen: Select Forgot password. You will be redirected to the Okta password reset portal. Follow the prompts to reset your password.
- From a web browser or mobile device: Go to the Okta password reset portal and follow the prompts.
External User
- From any web browser or mobile device, go to the Okta password reset portal and follow the prompts.
Contact Support
- If you need assistance, please contact support.