This guide answers common questions related to thin clients.
Monitor Connections (Desktop Thin Clients Only)
- Service Desk recommends plugging in your left monitor to port 1 and your right monitor to port 2.
Using a Webcam
Viewing Amazon Workspaces on Both Screens
- If necessary, hover your mouse at the top of your screen to reveal the drop-down menu.
- Click View, and then click Enter Full Screen On All Displays.
Viewing Amazon Workspaces on One Screen
- When in Full Screen mode, hover your mouse at the top of your screen to reveal the drop-down menu.
- Click View, and then click Leave Full Screen.
Locking the Screen
- Do not use the Windows key + L to lock your thin-client. This will cause Windows, which is running on the thin-client, to lock as well.
- If you do lock your thin client, the default username is User and the default password is "User".
Follow these steps to lock your screen
- Click the Windows start menu.
- Click your profile icon, and then click Lock.
Using Ctrl + Alt + Delete
- Do not use the Ctrl + Alt + Delete keys on your keyboard. This will bring up the menu for Windows that is running on the thin-client, and not the menu for your Amazon Workspace.
Follow these steps to bring up the Ctrl + Alt + Delete menu
This is used to change your Amazon Workspace password.
- If necessary, hover your mouse at the top of your screen to reveal the drop-down menu.
- Click View, and then click Send Ctrl + Alt + Delete.
Does my device have a built in speaker?
- Yes, technically in the desktop thin client there is a very small built in speaker. However, it is not suitable for everyday use.
- You will need to utilize a headset or external speaker on the desktop thin client.