Employees should use this guide to help reboot/restart the Citrix virtual desktop environment.
Method 1
- Once you are signed into Citrix...
- Click the Windows icon in the bottom left corner
- Click the "person" icon
- Select "Sign out" or "Log off"
- Wait about 2 minutes to sign back in
Method 2
- Click the black ribbon dropdown on the top middle of Citrix
- Click the "Ctrl + Alt + Del" button 1 or 2 times
- Select "Sign out"
- Wait about 2 minutes to sign back in