Use this guide to reset your password if you are an external customer.
Steps:
- Open a web browser and go to help.ayin.com.
- Click "Sign in" in the upper-right hand corner.
- In the window that pops up, click "Forgot my password".
In the sign-in dialog, the Forgot my password link sits on the right-hand side directly beneath the blue Sign in button and the I am an Agent link (the Email and Password fields are above it, and a Sign in with Google button is on the left).
- Enter your email address and then click Submit.
The page titled Please set me up with a new password explains that to reset your password you enter your email address and an email with instructions will be sent. Type your address into the Email field and click the blue Submit button (or Cancel to go back).
- You will receive a password reset email. In that email, click the link to reset your password.
- Once you've reset your password, you can go back to help.ayin.com and Sign in.