Zendesk Explore provides powerful tools for reporting and analytics. This guide outlines how to access Zendesk Explore, view the Ayin dashboard, and analyze statistics effectively.
How to Access Zendesk Explore
To access Zendesk Explore, navigate to the top right-hand corner of your agent user interface.
Access the PH TECH Dashboard
Reporting data is stored in the main all-in-one "Ayin" dashboard.
How to View Statistics
To view statistics:
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Select the statistic category.
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Select your time period.
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Configure your data filters.