This guide gives you a brief overview of what installing software looks like.
- Installing software is only allowed for employees that have a local admin account.
- These local admin accounts are only created for employees that have a business need for installing software or running scripts.
- If you need a local admin account, please contact the Service Desk to request one.
How to Install Software
- Software installations will require you to enter your local admin credentials.
Allow a Panda Blocked Process
- During the software installation process, our Panda anti-virus software may block the program from installing.
- Running the software installation again should give you the ability to allow the installation to continue.
- Allow a Panda Blocked Process
Whitelist Files or Folder Paths in Panda
- If you find that you need to allow files from the same folder on a more frequent basis, you can whitelist files or folder paths in Panda.
- This should also allow scripts to run without being blocked.
- Whitelist Files or Folder Paths in Panda
Stop/Start Panda Services
- If none of the steps above work, Panda services can be stopped from running and no software installations or scripts will be blocked from running.
- Stopping Panda services should be used as a last resort.
- Leaving a workstation unprotected without anti-virus running can be potentially dangerous.
- Once your script or software installation has been completed, please remember to start the Panda services back up again!
- Contact the Service Desk to request a batch script to easily stop/start all Panda services.