Your default phone will be automatically selected: FirstName LastName WebRTC. You can use any USB headset connected to your computer to start communicating.
Troubleshooting
By default, all users will have a default WebRTC phone selected. If for some reason your default phone is not selected, follow the step below to restore the default selection:
- Select your profile icon in the top right corner
- Click on Select Phone
- Select: Use default phone (FirstName LastName WebRTC)
If you are using a personal computer (not a zero client), you may need to set your USB headset as your "default" playback audio device. Follow these steps to set it up:
- Access Audio Preferences:
- Right-click on the speaker icon in the taskbar and select "Playback Devices" or "Sounds".
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- Find your USB headset in the list of playback devices.
Set as Default:
- Right-click on your USB headset and choose "Set Default".
Depending on your headset model, the option in "Playback Devices" might look slightly different.