This guide explains how to set your headset as the default answering device on a Polycom phone using Headset Memory Mode.
To Enable Headset Memory Mode:
- Access Settings:
- From the Home view, select "Settings".
- Navigate to Basic > Preferences > Headset > "Headset Memory".
- Enable Headset Memory Mode:
- On the Headset Memory Mode screen, select "Enabled".
- Press the Home Button:
- Press the "Home" button to save your settings.
- Activate Headset Memory Mode:
- Press the "Headset" key twice. The key will flash to indicate that the phone is in Headset Memory Mode.
Usage
- Automatic Call Connection:
- Once enabled, calls will automatically connect to your headset.
- Deactivating Headset Memory Mode:
- If you switch to the speakerphone or the handset, Headset Memory Mode is deactivated.
- Calls will no longer automatically go to your headset unless you reactivate Headset Memory Mode.
- Reactivating Headset Memory Mode:
- Press the "Headset" key twice to reactivate Headset Memory Mode. The Headset key will flash, indicating that the mode is active again.