This guide will help employees who are having issues with Citrix and copy/paste functionality.
Troubleshooting Steps
- On your Amazon WorkSpace, delete Google Chrome cache as seen here: How to delete cache in Google Chrome
- Reboot your Amazon WorkSpace
- In Citrix, clear cache in Microsoft Edge, as seen here: How to delete cache in Edge
- In Citrix, reboot Citrix as seen here: Reboot Citrix