What do I need to complete before my first day at Ayin?
- Claim your account and setup MFA.
- Setup and connect your equipment to the internet.
- Successfully login to your virtual desktop (Amazon WorkSpace)
After completing these steps, you will be ready for your new hire training meeting. You will receive a zoom invite sent to your personal email address prior to your start date.
Note: The Zoom invite may appear in your spam/junk folder.
If you need assistance, please contact support before your first day.
Claim Account & Setup MFA
A username and temporary password will be emailed to you via the PH TECH Secure Message Center with subject "Ayin Account Setup Instructions [SecureDLP]". Once received, follow the steps below to claim your account:
- Visit: phtech.okta.com
- Setup Okta Verify (recommended)
- Only Okta Verify supports passwordless authentication and push alert notifications.
- Don't get locked out! Add a secondary (personal) email address to enable self-service password resets in case you forget your password.
Domain Admin & Local Admin Account Claiming
If you are a partner or external contractor with additional domain and/or local admin access, please follow this guide: Domain & Local Admin Password Reset/Account Claiming Process
Connect to Ayin
Review the work from home system requirements.
Thin Client (Desktop)
Mobile Thin Client (Laptop)
BYOD (use your own equipment)
Mobile Device (salaried or exempt caregivers only)
Virtual Desktop: Amazon WorkSpaces
Registration Code: WSpdx+MQD8HC
To sign in to your WorkSpace:
- Open the Amazon WorkSpaces app.
- If the app asks for a registration code, enter WSpdx+MQD8HC.
- On the sign-in screen, which reads Please log in with your phtech credentials, fill in:
- Username and Password: the account you claimed in the step above.
- MFA Code: type push.
- Select Sign In.
- Approve the notification on your mobile device (Okta Verify only).
Need help? The bottom-right corner of the sign-in screen shows:
- your current registration code
- Unlock account?
- Forgot password?
- the Ayin IT Help Center link
System Setup: New WorkSpace Setup Guide
- Follow the New WorkSpace Setup Guide to setup your Amazon WorkSpace for the first time.
Self-Service: Account Unlock & Password Reset
With Okta, you can unlock your user account or reset your password on your own!
Self-Service: Computer Restart
Having trouble with your computer? Always restart before contacting the Service Desk.
- Restart Options: Restart Your WorkSpace
Providence: Claim Account
- You receive your Providence username and temporary password from your Core Leader during the onboarding process.
- Providence Account Setup Guide
- Your core leader will communicate your providence email address to you at the start of employment.