Headset Memory Mode for Polycom Phones

This guide explains how to set your headset as the default answering device on a Polycom phone using Headset Memory Mode.

To Enable Headset Memory Mode:

1. Access Settings:

   • From the Home view, select "Settings".
   • Navigate to Basic > Preferences > Headset > "Headset Memory".

2. Enable Headset Memory Mode:

   • On the Headset Memory Mode screen, select "Enabled".

3. Press the Home Button:

   • Press the "Home" button to save your settings.

4. Activate Headset Memory Mode:

   • Press the "Headset" key twice. The key will flash to indicate that the phone is in Headset Memory Mode.

Usage

• Automatic Call Connection:

  • Once enabled, calls will automatically connect to your headset.

• Deactivating Headset Memory Mode:

  • If you switch to the speakerphone or the handset, Headset Memory Mode is deactivated.
  • Calls will no longer automatically go to your headset unless you reactivate Headset Memory Mode.

• Reactivating Headset Memory Mode:

  • Press the "Headset" key twice to reactivate Headset Memory Mode. The Headset key will flash, indicating that the mode is active again.