Ben Kroes

All employees are provisioned with a Providence (providence.org) account in addition to their primary Ayin organizational account. Your Providence account is specifically designated for accessing P...

Employees and managers are required to follow this first-time setup guide to claim their Providence account. Claim Providence AccountStart the process by navigating to: Caregiver Access PortalFollo...

It may become necessary to reboot/restart your Amazon WorkSpace. This guide outlines all of the ways that you can restart your virtual desktop.   (Option 1) Windows Start Menu Click the Windows ic...

To initiate a zoom screen share with IT, start by selecting your support agent from the list.   Jeff Levi Ben AJ  

This guide is intended to walk users through the process of setting up Amazon WorkSpaces on a personal computer. Install the Client Install the Amazon WorkSpaces client for your device: https://cli...

All Ayin-issued thin clients have the webcam enabled by default. Use this guide to update your webcam settings or to enable webcam support on a personal device. Enable the WebcamClick the cloud ico...

This guide answers common questions related to thin clients.   Monitor Connections (Desktop Thin Clients Only) Service Desk recommends plugging in your left monitor to port 1 and your right monit...

Users must meet all of these minimum system requirements in order to be eligible to work from home.   Speed Requirement A cable, DSL, or fiber internet connection with a minimum speed of 50 Mbps d...

Multifactor Authentication is required to sign in. This guide will walk you through setting up Okta Verify for the first time.   Install the "Okta Verify" App From the Apple App Store or the Googl...

What do I need to complete before my first day at Ayin? Claim your account and setup MFA. Setup and connect your equipment to the internet. Successfully login to your virtual desktop (Amazon WorkSp...