Ben Kroes
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Recent activity by Ben Kroes-
Full-Time Ayin Employee (support options)
Operating HoursMon-Fri 7am-5pm PSTSelf-ServicePassword Reset, Account Unlock, Restart your WorkSpaceKnowledge BaseSearch the knowledge base to find helpful guides and answers to common questions.Ch...
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Setup Microsoft Authenticator - Multifactor Authentication (MFA)
Microsoft Authenticator can be utilized by selecting Google Authenticator as a security method in Okta. Login to Identity Provider Login to phtech.okta.com Navigate to Settings Follow these st...
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Setup Google Authenticator - Multifactor Authentication (MFA)
This guide is intended to walk users through the process of setting up Google Authenticator. NOTE: Google Authenticator is installed as a Chrome extension for all users, and can also be installed...
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550 Hawthorne Floor Plan
This guide outlines all of the important information related to our physical office location(s). What's the office address?550 Hawthorne Ave SESuite 220Salem, OR 97301When can I come into the offic...
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Self-Service Account Unlock
This guide walks users through the process of performing a self-service account unlock using Okta. Need to reset your password? Check out the Self-Service Password Reset guide.Need to reset your Pr...
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YCCO - Genesys Cloud (support options)
Operating HoursMon-Fri 7am-5pm PST Self-ServicePassword Reset, Account Unlock, Troubleshooting Genesys Cloud Knowledge BaseSearch the knowledge base to find helpful guides and answers to common que...
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Self-Service Password Reset
This guide walks you through resetting your password using self-service options. Follow the steps that match your situation: I know my current password... My password has expired... I forgot my pas...
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Aspire - Genesys Cloud (support options)
Operating HoursMon-Fri 7am-5pm PST Self-ServicePassword Reset, Account Unlock, Troubleshooting Genesys Cloud Knowledge BaseSearch the knowledge base to find helpful guides and answers to common que...
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New WorkSpace Setup Guide
Employees should follow this guide to setup their new Amazon WorkSpace virtual desktop. The first time you sign in to your new WorkSpace, Windows updates will run automatically. As a result, you ma...
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Domain & Local Admin Password Reset/Account Claiming Process
Users should follow this guide to reset their elevated (local admin / domain admin) account credentials, or claim their account. Password Reset/Claiming Process (you'll need this to install soft...