Ben Kroes

Users with access to the Ayin Genesys Cloud call system should follow the steps in this guide to complete their account setup. Overview of Genesys Cloud Setup Claim your account and setup MFA. Comp...

Operating HoursMon-Fri 7am-5pm PSTSelf-ServicePassword Reset, Account Unlock, Restart your WorkSpaceKnowledge BaseSearch the knowledge base to find helpful guides and answers to common questions.Ch...

Amazon Connect does not automatically add new users into it's own database. There is always an up-to-date directory of employees to choose from, but for any new employees that are hired into the ca...

Employees can reference this article to find answers to frequently asked questions about Ayin's Google to Microsoft migration.   How did we arrive at a switch from Google to Microsoft? Historically...

This guide outlines the steps to take in order to reserve a conference room or drop-in desk at our physical office location(s).   Creating a Reservation Review the floor plan to ensure you are res...

In order to collaborate with Ayin, all external users must link their corporate email address with Google first.   https://accounts.google.com/SignUpWithoutGmail  

Employees should follow this guide in order to troubleshoot any issues with the Google Chrome browser.   Delete Cache in Google Chrome Click the 3 dots in the top right corner Select "Clear browsi...

This guide outlines the steps necessary in order to send email from an alternate email address.   Contact Service Desk to be Added as a Delegate  In order to send an email from a different address...

Ayin is pleased to offer a secure email (TLS) compliance policy with any customer or partner upon request. This policy ensures that email communications originating from Ayin to a customer or partn...

In order to use the whitelist function in Panda, you will need to have a user account created, so that you can access the admin console. If you need a user account created, please reach out to Serv...