Ayin Admin

In order for staff to print from an HP Thin Client, Service Desk must first install the necessary print driver on your device (contact the Service Desk if this has not been done). Once that has bee...

Microsoft OneDrive Reference Sheet (PDF Download) Microsoft OneDrive Focus Group Session Microsoft OneDrive at Ayin Ayin has implemented OneDrive as the replacement for Google Drive. Microsoft O...

Microsoft Outlook Calendar Training Video (Youtube) Microsoft Outlook Calendar Reference Sheet (PDF Download) Microsoft Outlook + Calendar Focus Group Session Outlook Calendar at Ayin Ayin has impl...

Microsoft Outlook Mail Training Video (Youtube) Outlook Mail Reference Sheet (PDF Download) Microsoft Outlook + Calendar Focus Group Session Microsoft Outlook at Ayin Ayin has implemented Outlook a...

Microsoft SharePoint Training Video (Youtube) Microsoft SharePoint Reference Sheet (PDF Download) Microsoft SharePoint Focus Group Session SharePoint at Ayin Ayin has implemented SharePoint as the ...

Microsoft Teams Reference Sheet (PDF Download) Microsoft Teams Focus Group Session Microsoft Teams at Ayin By default, each employee is granted access to three categories of teams: Ayin Health ...

This guide outlines the Zendesk workflow for Claims light agents. It builds on Zendesk Light Agent Training, which covers the Light Agent macros that every department uses (the Light Agent - Assign...

This article contains CobbleStone training material for new and existing users. Accelerated Admin Training Use the below resources to quickly gain a foundational knowledge of Cobblestone prior to a...

Users with access to the Ayin Genesys Cloud call system should follow the steps in this guide to complete their account setup. Overview of Genesys Cloud Setup Claim your account and setup MFA. Com...

Overview Operating Hours Mon-Fri 7am-5pm PST Self-Service Password Reset, Account Unlock, Restart your WorkSpace Knowledge Base Search the knowledge base to find helpful guides and answers to commo...