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Articles

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  • Reboot Citrix

    Employees should use this guide to help reboot/restart the Citrix virtual desktop environment. Method 1 Once you are signed into Citrix... Click the Windows icon in the bottom left corner Click th...

  • Access Providence Resources from Ayin Systems

    All employees are provisioned with a Providence (providence.org) account in addition to their primary Ayin organizational account. Your Providence account is specifically designated for accessing P...

  • Sign In to Zoom

    Use this guide to help you log into your Zoom account. Launch Zoom Zoom can potentially be launched in two ways: Double-clicking the Zoom icon on your desktop. Opening the Zoom app from your Windo...

  • Zoom Training

    This guide contains articles that can be used for Zoom training. Quick Video Training Tutorials Click here to access quick training video tutorials. Full Length Training Videos Click here to acc...

  • Office WiFi Network Information

    Overview You must be signed in with your Ayin Microsoft account to access this content.

  • Restore Files from Backup

    Have you ever deleted a file from the X or Z drive by mistake or accidentally saved a file in error? Here is a guide on how to restore a file from backup. Note: Files must be located on the X or Z ...

  • Fill and Sign a PDF in Adobe Reader

    Use this guide to sign a .pdf document using Adobe Reader. Note: In order to use the Fill & Sign option, you must open the .pdf file with Adobe Reader. The Fill & Sign option will not be available ...

  • Take a Screenshot

    This guide provides options on how to take a screenshot on your computer. Using Keyboard Shortcuts On your keyboard, hold down 3 keys: "Windows Icon key" + "Shift" + "S" Notice your screen darken ...

  • Enable Slack Browser Notifications

    Use this guide to enable browser notifications for Slack in Chrome. Enable Notifications The first time you log into Slack or after clearing your cache, you will most like see this message at the ...

  • Request an SSH Account

    Use this guide to create an SSH account in MOVEit (SFTP). Create the SSH Account Login to SFTP (secure.phtech.com) Add user info: Username Full Name Email Address Email Notifications: On Permiss...