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  • Sign In to the Microsoft 365 Desktop Apps

    As part of our migration from Google to Microsoft, your Amazon WorkSpace will include Microsoft desktop applications such as Outlook, Word, Excel, OneDrive, and Teams — all of which connect to the ...

  • Securely Dispose of a Mobile Device

    Security Awareness - April 2025 Hello Ayin Team, Disposing of Your Mobile Device Mobile devices, like smartphones and tablets, hold a wealth of sensitive data. If you’re planning to replace or disp...

  • Manage Microsoft Email Group Membership

    Employees can manage membership for any email groups they own, including adding or removing members and owners. They can also leave a group if they no longer wish to receive group communications. M...

  • Troubleshooting Genesys Cloud (external users)

    If you experience issues with Genesys Cloud, follow these troubleshooting steps before reaching out to Ayin's Service Desk. Confirm Single Session Ensure that Genesys Cloud is only open in one tab ...

  • IT Request Forms

    Employees should use these forms to request IT-related actions such as new user onboarding, job or employment changes, access terminations, name changes, and more... User Forms Name Change Request ...

  • Create an Email Signature in Outlook

    Employees should use this guide to setup an email signature in Outlook. Add a Signature Open Outlook Settings > Account > Signatures New signature Copy/paste the text below into the 'Signatur...

  • View Providence Calendar Alongside Your Ayin Calendar

    This guide outlines the steps necessary to see a view only version of your Providence calendar alongside your Ayin calendar events. It's important that employees are aware of the following limitati...

  • Access the Ayin IT Help Center

    Amazon WorkSpace Sign in to Okta at phtech.okta.com. Click the Ayin IT Help Center tile on your Okta dashboard. The Help Center opens on its home page, headed Ayin IT Help Center — How can we help...

  • Microsoft Personal Computer Access

    This guide outlines how to access Ayin data on a personal Windows computer. Ayin secures company data through Mobile Application Management (MAM). Employees approved for external access can use the...

  • Microsoft Mobile Device Access

    This guide explains how to access Ayin data on a mobile device. Ayin secures company data through Mobile Application Management (MAM). Employees approved for external access can use any Microsoft a...