Ayin Admin

Overview This guide lists all of the locations, services, and applications where Ayin caregivers are allowed to store and transmit PHI (and other sensitive content). *This list was last updated on ...

Follow the links below for information on the basic functions of Genesys Cloud. Select a phone Select a phone Receive a call Receive a call Make a call, transfer, and conference Make a call Tr...

This guide outlines the steps to take in order to reserve a conference room or drop-in desk at our physical office location(s). Creating a Reservation Review the floor plan to ensure you are reser...

Overview In order to collaborate with Ayin, all external users must link their corporate email address with Google first. https://accounts.google.com/SignUpWithoutGmail The page is headed Create a ...

Employees should follow this guide in order to troubleshoot any issues with the Google Chrome browser. Delete Cache in Google Chrome Click the 3 dots in the top right corner Select "Clear browsin...

This guide outlines the steps necessary in order to send email from an alternate email address. Contact Service Desk to be Added as a Delegate In order to send an email from a different address th...

Ayin is pleased to offer a secure email (TLS) compliance policy with any customer or partner upon request. This policy ensures that email communications originating from Ayin to a customer or partn...

In order to use the whitelist function in Panda, you will need to have a user account created, so that you can access the admin console. If you need a user account created, please reach out to Serv...

This guide is intended for users with local admin access and will guide you through the process of allowing a Panda blocked process to run. If an application, program or process has not been seen ...

The Agent Workspace is the ticket screen every Ayin agent and light agent uses in Zendesk: the Views list on the left, and a ticket's conversation in the middle with its fields in the sidebar. Most...